TERMS AND CONDITIONS
PRICES:
Are based on costs prevailing at the time of publication and are subject to change without notice. Prices do not include visas or personal expenses such as beverages, laundry, portage and tips.
RESERVATIONS:
Payment for the total price is due in advance; 50% deposit on booking and the balance not later than 42 days before arrival. Unless otherwise agreed in advance, the right is reserved not to execute any services if payment has not been received accordingly.
CANCELLATION FEES:
This will depend on when we receive the cancellation notice (in writing); earlier than 42 days to arrival –25% between 41 and 22 days prior to arrival - 35% between 21 and 8 days prior to arrival - 50% between 7 and 3 days prior to arrival - 75%; less than 72 hours prior to arrival (and no-show-up) - 100% of PRICE
LIABILITIES:
Aardwolf Africa Adventure Safaris (K) Ltd and its agents, act only as the agent of the passenger in all matters relating to accommodation, meals, tours and transportation of any type, and shall not be liable for inconvenience, omission for service, injury, delay, loss or damage from any cause and in any matter howsoever, including weather, machinery breakdown labor disputes, civil disturbances and Government orders. Aardwolf Africa Adventure Safaris (K) Ltd is insured against legal liabilities arising from injuries which may be incurred by passengers in its own vehicles, in which case all claims are subject only to the jurisdiction of the Courts of Kenya. Aardwolf Africa Adventure Safaris (K) Ltd reserves the right to employ sub-contractors to carry out all or any part of the services agreed to be supplied and in the exercise of such right, the clause relating to liability as an agent shall apply. Aardwolf Africa Adventure Safaris (K) Ltd reserves the right to employ sub-contracts to carry out all or any part of the services agreed to be supplied, and in the exercise of such right, the clause relating to liability as an agent shall apply. Aardwolf Africa Adventure Safaris (K) Ltd reserves the right, should conditions necessitate and without notice, to change any route or arrangement, to offer substitutes of equal value, to cancel the operation of any tour, to refuse to accept or retain any person as a tour member at any time, in which case an equitable amount may be refunded.
INSURANCE:
- Clients are required to take out adequate personal insurance to cover death, injury, medical expenses, damage to or loss of baggage and consequential loss arising from any eventuality. It is mandatory that each client obtains adequate personal travel insurance to cover such personal risks as illness, personal injury or death, loss of baggage and compensation or refund for discontinuation of safari due to circumstances beyond the control of the Company, though not limited to force majeure circumstances only, during the period of their safari otherwise the Company does not accept liability. Flying Doctors Service cover is also mandatory for rapid evacuation from the scene of an accident or emergency to a hospital otherwise the client is responsible for his evacuation by air or otherwise.
What is included in the price:
- Transport by special safari vehicle
- Services of an English speaking driver/tour guide
- Game park entrance fees
- Full board accommodation in first class hotels and lodges
while on safari as per itinerary agreed between the parties
What is not included in the price:
- Personal travel insurance
- Flying Doctors Service for emergency evacuation cover valid
for 2 months [available in our office at US$25pp within
500km radius or US$50 within1000kms from Nairobi]
- Hotel accommodation in Nairobi.
- All airport taxes and visas
- All personal expenses and toiletries; e.g. mineral water,
toilet tissue, laundry, telephones, beverages, tips, portage, etc.
- All airport/hotel/airport transfers
- Any other extras not stated as included above
N.B.
- We do International/Domestic air-ticketing and train bookings.
- Reconfirmation of flights
- Aircraft Charters
- We book balloon safaris [US$385 per person].
- Flying packages to various tourist destinations in the country/region
|